Australia-wide delivery in 1-3 days from SydneyFree shipping over $300
At APEX MARINE & TACKLE, we want to get your gear to you as quickly and safely as possible. Here's everything you need to know about our shipping. All delivery timeframes below commence once your order has been dispatched.
Standard Shipping
Express Shipping
Club members enjoy FREE standard shipping on orders over $500. Not a member yet? Join for free at checkout and start saving immediately.
Orders placed before 2:00 PM AEST on a business day are dispatched the same day; otherwise they are dispatched the next business day. During sale periods or peak times, processing may take up to 3 business days.
We currently ship to all Australian addresses including:
We do not currently ship internationally. International customers can arrange shipping through a freight forwarding service.
Once your order ships, you'll receive a tracking number via email. Use this to monitor your delivery through Australia Post or our courier partners.
Can't find your tracking email? Check your spam/junk folder or contact us at web@apexmarinetackle.com.au with your order number.
Authority to Leave — Authority to Leave is not enabled by default on any order. A signature is required upon delivery for all orders over $500. For orders under $500, the courier may leave a card for redelivery or collection if no one is home.
Failed Delivery — If delivery is unsuccessful, the courier will leave a card with instructions for redelivery or collection.
While we do our best to meet delivery timeframes, delays can occasionally occur due to:
If your order is significantly delayed, please contact us and we'll investigate.
Damaged in Transit — If your item arrives damaged, please contact us within 48 hours with photos of the damage and packaging. We'll arrange a replacement or refund.
Missing Items — If items are missing from your order, contact us immediately. We'll investigate with the courier and resolve the issue promptly.
Never Received — If your order shows as delivered but you haven't received it:
Some items (tripods, lighting equipment, large camera bags) may incur additional shipping charges due to size or weight. Any additional costs will be displayed at checkout.
Pre-order items will ship as soon as stock arrives. You'll receive an email notification when your item is dispatched.
If your order contains both in-stock and pre-order items:
Need to change your delivery address? Contact us as soon as possible.
If your order hasn't been dispatched yet, we can update the address at no charge.
If your order has already shipped, we'll do our best to redirect with the courier, but additional fees may apply.
Orders with multiple items may arrive in separate shipments. You'll receive separate tracking numbers for each shipment.
All orders are insured during transit. In the rare event of loss or damage, we'll work with you to arrange a replacement or refund.
Please allow extra processing and delivery time during:
Questions about your delivery?
Please have your order number ready when contacting us.
This shipping policy is subject to change. We'll notify you of any significant changes via email or on our website.
